How quickly can The Wild Pest get to my Burnaby home?

Same-day in most cases. Burnaby is 25 km from our Sunshine Hills dispatch hub — well within our reliable same-day SLA. We respond on WhatsApp inside 5 minutes during operating hours (7am-9pm, 7 days). For high-rise units we coordinate with concierge/property management on access; for strata-property work we typically book inside 48 hours after the strata council approves scope.

Can you handle a strata-wide pavement ant problem in my townhouse complex?

Yes — and for Burnaby townhouse complexes this is usually the only treatment that holds. Pavement ant super-colonies span multiple units. Per-unit treatment is whack-a-mole. We work directly with strata councils to scope property-wide exterior perimeter treatments + targeted exclusion work. Per-unit cost typically lands at $90-110/year for a 4-visit annual program — much better economics than 30 separate unit-by-unit calls.

There are German cockroaches in my Metrotown apartment — where are they coming from?

Almost always from a commercial source on a lower floor. German cockroaches don't establish in clean residential kitchens — they require a year-round food + water supply, which means a restaurant kitchen or commercial supply chain. In mixed-use Metrotown buildings, ground-floor restaurants seed the building through shared plumbing chases and garbage rooms. Solving your suite means we have to identify the source, which often requires coordination with property management.

Is the rat problem in our Brentwood high-rise parkade something pest control can solve?

Yes, but it requires strata coordination. Norway rats in Brentwood and Lougheed parkades typically establish from garbage room access + restaurant grease bin spillage. We can treat the unit-level symptoms (sealing utility penetrations into your suite, snap-trapping common-area routes), but the parkade source needs property-wide work coordinated with the strata. We provide a source-tracing report for the strata council with our unit-level service.

Are your treatments safe for kids and pets in our townhouse?

Yes. We use professional-grade products at label-rate with re-entry intervals communicated. For homes with children or pets we lead with bait stations, perimeter exclusion, and IPM approaches before any broadcast spray. The technician will walk you through every product they use and why before applying anything.

Do you sell year-long contracts like the big national companies?

No. Ever. We sell visits, not contracts. About 60% of our Burnaby customers stay on a quarterly plan but they can cancel at any time, no fee. The contract trap is the single biggest source of complaints in our industry — we built our business explicitly to avoid it.

Does Burnaby have any pest control bylaws I should know about?

City of Burnaby enforces the BC Integrated Pest Management Act and the federal Pest Control Products Act, same framework as the rest of Metro Vancouver. There are no Burnaby-specific licensing requirements beyond the provincial Structural Pesticide Applicator certification (which we hold). For commercial properties under Fraser Health, a single rodent or cockroach sighting triggers mandatory remediation — we know that framework and document accordingly.

Will you coordinate with my strata council or property manager?

Yes. We work with property managers and strata councils across Metro Vancouver weekly. We can attend strata meetings (in person or by Zoom), produce property-wide scope documents, and provide the kind of paperwork councils need for documented treatment + exclusion programs. Send us the property name and council contact on WhatsApp and we'll handle outreach directly.

Burnaby Pest Control — Same-Day, 60-Day Guarantee | The Wild Pest

Why Burnaby pest activity has its own profile

Three things make Burnaby's pest mix different from Vancouver City — and why generic strata contracts often fail here.

Burnaby has the highest density of multi-family townhouse complexes in Metro Vancouver. The Government Road, Cariboo, Sperling-Duthie, and South Slope corridors are dominated by 1980s-2000s strata complexes built on slab-on-grade with shared landscape and drainage. That's textbook pavement-ant habitat. Pavement ants form super-colonies that span multiple units — the same colony servicing Unit 12 is also feeding from Units 14, 16, and 18. Treating one unit at a time is whack-a-mole. Burnaby pavement-ant work is strata-level work or it doesn't work.

Then there's Metrotown. Metrotown is the densest commercial corridor in Burnaby, with restaurant supply chains stacking back from Kingsway through to Central Park. German cockroach infestations in restaurants spill into adjacent residential apartment buildings through shared plumbing chases and garbage rooms. The pattern is consistent: a single bad operator on the ground floor of a mixed-use building can seed cockroaches into 30+ residential suites above. Solving the residential infestation requires solving the source, which is often four floors below in a kitchen the residents have never seen.

And the high-rise corridor along Brentwood and Lougheed Skytrain stations has its own thing. New construction (Concord, Onni, Solo District) brings construction-worker turnover, which brings bedbugs from job-site portable units into newly-occupied condo suites. Plus the underground parkade design at most Brentwood and Lougheed towers gives Norway rats a sheltered, food-adjacent habitat (parkade garbage rooms + restaurant grease bins) where they overwinter and breed. By the time a high-rise resident reports rats in their unit, the parkade has typically had a population for a year or more.

Pests we treat across Burnaby

The Burnaby pest catalog skews toward the dense-housing + commercial-corridor profile. Here's what dominates our local callout volume:

Pavement ants — super-colony work in townhouse complexes across Government Road, Cariboo, Sperling-Duthie, South Slope. Strata-level treatment is almost always required for lasting suppression.
German cockroaches — Metrotown restaurant corridor + adjacent residential mid-rise, plus the older Edmonds and Royal Oak apartment stock. Source-tracing is the win.
Norway rats — Brentwood + Lougheed high-rise parkades, Burnaby Heights commercial back-of-house, plus single-family stock around Capitol Hill, Westridge, and Burnaby Mountain.
House mice — older basement suites across Burnaby Heights, the Buckingham heritage stock, and the 1960s-70s single-family stock around Highland Park and Cariboo.
Bedbugs — peak in Brentwood and Lougheed condo construction zones (worker-turnover vector), plus rental-heavy stock around BCIT.
Carpenter ants — North Burnaby and Capitol Hill mature-canopy single-family stock, especially homes with cedar shake roofs and persistent moisture damage.
Yellowjackets, paper wasps, bald-faced hornets — every neighborhood, July to October. Burnaby Mountain and the Central Valley corridor see the heaviest hornet nest density.
Cluster flies — west-facing walls in older homes across Burnaby Heights, Buckingham, and the Cariboo — October-November overwintering wave.

If you're in a townhouse complex and you're dealing with persistent pavement ants, the issue is almost certainly bigger than your unit. Send us a photo on WhatsApp and we'll talk through the strata-coordination question before quoting.

How our Burnaby pest control method works

Same protocol as everywhere we work: find the source, seal the entry, then treat. Photo report inside 30 minutes.

The Burnaby version of our method has three city-specific accents. First, we always check for shared-wall and shared-landscape sources before we treat — Burnaby's housing density makes single-unit treatments useless if the source is two units over. Second, we work the strata-coordination angle aggressively: if your problem is property-wide, we tell you immediately instead of selling you a unit-only quote that won't hold. Third, we don't compromise on the photo report — every treatment point, every entry seal, every diagnostic sample gets documented with timestamped photos delivered to your WhatsApp inside 30 minutes.

Find the source

25-point inspection covering perimeter, attic/crawlspace, kitchen, bathrooms, plumbing chases, garage, and (for strata units) the common-area sightline at adjacent walls. We're looking for the conditions that brought the pest, not just the pest itself. Pavement ants on your patio? We're looking for the moisture seam under the slab that's feeding the colony, not the trail you can see.

Seal the entry

Physical exclusion — steel wool + foam at rodent entry points, copper mesh at crawlspace vents, silicone at plumbing penetrations, hardware cloth at attic ventilation. Carpenter ants get the moisture source addressed (rotted fascia, plugged gutter, failed flashing). For high-rise rodent work, we coordinate with strata to address parkade garbage room access. This is the slow, labor-intensive work most national companies skip.

Then treat

Now we apply treatment. Product, application method, placement — all chosen to match the diagnosis. Lowest-toxicity option that solves the problem, never the strongest option that pads the invoice. Bedbug work in a Brentwood condo gets a different product profile than a German cockroach job in an Edmonds restaurant.

Photo report inside 30 minutes. Before-and-after photos of every treatment point + every entry seal + every diagnostic sample. You don't have to take our word for the work — you have the report.

60-day return guarantee

If the pest comes back within 60 days of your Burnaby treatment, we come back. No charge. No argument. The return visit is a fresh diagnosis — if the pest came back, our diagnosis was wrong somewhere, and we figure out what we missed before we touch the product. We don't respray. We rediagnose.

And there are no contracts. Ever. About 60% of Burnaby customers stay on a quarterly plan because the math works (especially for townhouse complexes where the per-unit cost drops sharply at scale). 40% take a one-time service and renew if and when they need to. Either is fine — we don't lock anyone in.

Burnaby pest control pricing

Posted pricing because we don't have anything to hide. Most Burnaby pest control companies don't post — their model depends on quoting high after the technician is already at your door.

Service	Starting at	What's included
One-time pest control visit	$249	25-point inspection, exterior perimeter treatment, interior spot-treatment as needed, photo report, 60-day guarantee.
Quarterly plan	$139 / visit	Four visits per year, full perimeter + inspection each visit, free re-visits between appointments. No contract.
Strata pavement-ant program	Custom quote	Property-wide perimeter treatment, exclusion work, 4-visit annual plan. Per-unit cost typically $90-110/year at scale.
Bedbug treatment (per bedroom)	$450	Whole-room thermal or chemical treatment, mattress + box spring + furniture, follow-up at 14 days, 60-day guarantee.
High-rise rodent exclusion	$349	Unit-level entry-point seal, snap trap deployment, parkade source-tracing report for strata council.

Strata properties get scoped quotes — every complex is different, and the per-unit math is much better at scale than at a single-unit price. Send us your strata's lot count + plan number on WhatsApp and we'll come back with a property-wide quote within the day.

Burnaby neighborhoods we serve

Same-day across all of Burnaby. 25 km from our North Delta dispatch hub.

Metrotown — high-rise + commercial corridor, German cockroach + Norway rat focus
Brentwood — Skytrain corridor + new condo construction, bedbug + rodent focus
Lougheed — townhouse + high-rise mix, pavement ant super-colony work
Burnaby Heights — older single-family, basement mice + cluster flies
Capitol Hill — mature canopy, carpenter ants + bald-faced hornets
Government Road / Cariboo — townhouse-dense, pavement ant strata work
Buckingham / Sperling-Duthie — heritage single-family + townhouse mix
South Slope — townhouse complexes, pavement ants + carpenter ants
Edmonds / Royal Oak — older apartment stock, German cockroach + rodent
Burnaby Mountain — wildland-urban interface, raccoons + paper wasps
Highland Park — mid-century single-family, mice + spiders
Westridge — premium single-family, carpenter ants + raccoons

Your area not on the list? We probably still cover it. WhatsApp us with the address and we'll confirm same-day availability before you commit.

Burnaby Pest Control